If you need an AC repair, the fastest way to get help is to call us at 512-501-2275. Our phones are manned 24/7. To schedule service during regular business hours, you may also send an online request for a callback from our dispatch team.
We strive to live up to our brand name, so in the interest of being efficient and saving you a phone call or email, here are answers to some frequently asked questions:
Effective repairs start with correct diagnosis, and to get a correct diagnosis, you need an honest AC technician who knows their stuff.
We are proud to employ courteous, experienced HVAC technicians who have earned certification from North American Trade Excellence (NATE), an organization that promotes high industry standards through voluntary certification exams. Who takes (and passes) voluntary exams? People who like – and are good – at what they do.
After thoroughly inspecting your air conditioning system, we’ll explain our findings and provide a written estimate for any necessary repairs. Not unnecessary ones. We use flat-rate pricing, so where you live in Austin won’t have any impact how much you pay for your air conditioner repair.
If you approve your technician’s proposed repairs, we’ll most likely be able to perform them right away. We keep our service fleet fully stocked with common parts so we can get cool air flowing or your home heating as quickly as possible.
In the unlikely event there is an issue with the workmanship or parts we provided for your AC or heating repair, it’s on us. We’ve been in Austin since 1976, so you can count on us to be here and make it right if something doesn’t go as expected.
Learn more about how you can save on maintenance and repairs with a service plan.