Where are you from originally?
I was born in Saginaw, Michigan and spent 22 years in Washington D.C. before moving to Texas.
What part of Austin do you live in?
North of Austin in Hutto.
Tell us a little bit about your family.
I’m married with two daughters and six grandsons.
In what year did you start working in the HVAC industry?
I started a four-year apprenticeship program in 1989.
What motivated you to pursue HVAC? Why should someone consider a career in HVAC/the trades?
My high school guidance counselor pointed me toward trade school. After 30 years, HVAC has never left me unemployed. Best job I’ve ever had.
What is your approach to customer service?
Listen to the customers’ concerns and work with them to find the most effective solution.
What do you like about working at Efficient AC, Electric & Plumbing?
Everyone is so easy to work for and with.
What do you like most about providing AC repair services?
Helping customers achieve a safe, healthy, comfortable living/working environment.
What do you enjoy doing when you’re not working?
Camping, hunting, fishing — pretty much anything you can do outdoors.
What is the first thing you would buy if you won the lottery?
A ranch with lots of land.
What is the one non-living thing you would save from your house in the event of an emergency?